Customer spotlight: Reimagining what’s possible in commercial real estate financing

Across Chicago, Milwaukee and communities throughout the Midwest, vacant commercial buildings tell two stories: one of shifting markets — and one of opportunity. Former gyms, restaurants and big-box stores sit empty, waiting for the right vision to give them new purpose.

Successful redevelopment requires more than capital. It requires a commercial real estate partner who understands entrepreneurial decision-making, complex approvals and nontraditional financing structures.

Signature Bank’s Commercial Real Estate team partners with business owners and investors who are reimagining underutilized spaces for new uses that serve surrounding communities. We also work with clients developing new projects from the ground up or refinancing existing properties — staying engaged from concept through completion.

Led by Steven Vernon III, SVP and Group Head of Commercial Real Estate, the team brings both discipline and creativity to projects that demand thoughtful execution.

Banking built for entrepreneurs, by entrepreneurs

Founded by entrepreneurs in 2006, Signature Bank brings an entrepreneurial mindset to commercial real estate lending. Rather than viewing unconventional projects as obstacles, our team approaches them as calculated opportunities — when supported by clear vision, planning and partnership.

Many of today’s most compelling developments involve repositioning properties that no longer fit their original purpose. These projects often require flexibility, trust and early involvement from a lender.

“The thing about real estate is that there’s always risk,” Vernon noted. “You have to believe in the property, believe in the borrower, and believe they can execute on their vision.”

That belief – grounded in careful underwriting and deep experience – has helped support projects that reshape neighborhoods and create lasting impact.

Life-saving care restores vitality to a vacant fitness building

One recent example is the transformation of a vacant LA Fitness building in Naperville, IL, into a modern surgery center and outpatient medical office.

Rather than leaving a large empty building unused, Capital Healthcare Properties and HSG Medical saw potential. Their vision required more than cosmetic updates — it involved a full reimagining of the property, navigating approvals and aligning the project with a clear community healthcare need.

Photo credit: HSG Medical via REjournals.com.

Signature Bank partnered with the development team early, structuring financing that aligned with the project’s complexity and timeline. The result is a healthcare facility that will deliver critical outpatient services while revitalizing a formerly dormant site.

Projects like this aren’t simple. Medical facilities introduce additional layers of complexity in planning, construction and regulatory approvals. But the right banking partner can play an essential role in helping investors move complex projects forward.

“Redevelopment projects of this nature are inherently entrepreneurial,” noted Vernon. “When successful, the outcome can change the landscape in positive and lasting ways, particularly when they serve a broader community need.”

Daniel Ahlering, managing partner for Capital Healthcare Properties, credits Signature Bank with embracing their long-term vision.

“We entered one of the toughest and most volatile commercial real estate markets since the 2008 financial crisis,” said Ahlering. “At a time when most banks were hesitant to onboard new client relationships, Signature Bank recognized our track record and believed in our vision. They didn’t just understand our potential; they actively partnered with us by financing our first three projects.”

Turning a closed brewery into a new entertainment destination

In Chicago’s River North neighborhood, another vacant property is being repositioned — this time as an experiential entertainment destination.

The former Rock Bottom Brewery, which shut down in January 2023, is set to reopen in summer 2026 as an F1 Arcade – a dining and racing simulator concept inspired by Formula 1. The project transforms an empty restaurant into a high-energy destination that blends food, technology and entertainment.

Photo credit: whats_goodchicago via Instagram.

Signature Bank provided financing to support redevelopment of the prominent location, helping ownership move quickly in a competitive urban market. The project reflects a broader shift in retail and dining toward experience-driven concepts – and the importance of working with a lender who understands how these evolving business models perform in real-world markets.

Vernon notes that many retail and restaurant projects today succeed by creating memorable experiences versus simply filling vacant square footage.

A different kind of partnership 

These redevelopment examples share a common thread: long-term partnership.

Signature Bank’s Commercial Real Estate team prioritizes direct communication, responsiveness and access to decision-makers. Projects are evaluated individually — considering the borrower, the real estate investment strategy and how the project ultimately serves the surrounding community.

That relationship-based approach is especially valuable in today’s environment, where repositioning and adaptive reuse play an increasingly important role in commercial real estate strategy.

“When you have the right partner, you can reimagine what a space can be,” Vernon said. “And when that happens, you’re not just filling vacancies, you’re creating something that lasts.”

Bringing ideas and spaces to life in creative ways 

From healthcare facilities to experiential retail, Signature Bank supports business owners and real estate investors across asset types and markets. The common thread is a shared ability to see opportunity in underutilized properties – and a disciplined path to bringing those visions to life.

“We’ve worked with Signature Bank for over 15 years, and they’ve been true partners every step of the way,” said Kage Brown, chief investment officer and managing partner, Hubbard Street Group. “Steve Vernon and Kevin Bastuga have consistently delivered, providing thoughtful guidance, competitive lending terms and efficient closings. Their team understands our business and has been instrumental in our continued growth.”

For 20 years, Signature Bank has supported entrepreneurs who see possibility where others see risk. That mindset continues to guide how we approach commercial real estate – with clarity, creativity and long-term commitment.

Let’s start the conversation

Redevelopment begins with vision — and the right CRE banking partner.

If you’re evaluating a redevelopment project, exploring a repositioning opportunity, or considering refinancing or new development, connect with Steven Vernon to discuss how Signature Bank approaches complex commercial real estate transactions.Reach Steve at svernon@signaturebank.bank to start the conversation and explore what’s possible.

Founder reflections: A 20-year journey in relationship banking

When Signature Bank opened its doors in August 2006, three entrepreneurs set out with a clear and somewhat unconventional vision: build a commercial bank rooted in relationships – not transactions.

Mick O’Rourke, Kevin Bastuga and Bryan Duncan were seasoned commercial bankers, but they were entrepreneurs at heart. They raised capital, wrote a business plan and left established institutions to create something they believed was missing in the market – a bank built for entrepreneurs, by entrepreneurs.

Twenty years later, that conviction still defines Signature Bank.

Through economic expansion, recession, a global pandemic and industry-wide liquidity turbulence, the bank has remained grounded in the same belief: long-term success is built on trust – and trust is built through relationships.

Relationships with a capital “R”

From the beginning, the founders envisioned something different.

They saw privately held companies and multi-generational family businesses searching for banking partners who understood not just their balance sheets, but their stories. They believed business owners preferred to work with people who had taken risks themselves – who understood payroll pressure, succession planning and the weight of long-term decision-making.

That entrepreneurial empathy became the cornerstone of the bank’s model.

“Business owners appreciate when their partners understand their world,” said Kevin Bastuga. “We launched our own business. We’ve built payroll. We understand the pressures. That perspective impacts how you relate to clients.”

Relationship banking at Signature Bank has never meant proximity alone. It means access to decision-makers. It means listening before advising. It means evaluating opportunities individually rather than through rigid formulas. It means staying present – especially when circumstances become difficult.

That philosophy has been tested repeatedly.

During the Great Recession, the founders ensured that Signature Bank maintained disciplined underwriting while continuing to support qualified borrowers. During the COVID-19 pandemic, teams worked around the clock to ensure clients secured Paycheck Protection Program loans quickly and accurately. In 2023, when an unrelated institution with a similar name failed, Mick, Kevin and Bryan hit the phones – proactively calling clients to reassure them, provide clarity and affirm they were available for questions any time, day or night.

In each case, the result was the same: relationships endured because they had been built deliberately over time.

“When people think of the term relationship, they think about a relationship with a small r. When we use the word relationship, it’s relationship with a capital R,” said Mick.

For Signature Bank’s founders, that distinction matters. A small “r” relationship may be transactional. A capital “R” relationship is built on consistency and accountability over time.

Relationships inside the bank

The founders’ vision for relationship banking was never limited to clients. From the beginning, Mick, Kevin and Bryan understood that the strength of the bank externally would depend on the strength of relationships internally.

They set the tone early: leadership would be accessible; titles would not create distance. No job would be beneath anyone. Accountability would be shared. If the bank was built on trust, that trust had to exist inside its walls first.

Over time, that example shaped the culture.

When employees describe Signature Bank, one word surfaces consistently: family. It reflects a workplace where colleagues rely on one another, where leaders remain visible and approachable, and where success is collective.

For those who have been part of the bank since its earliest days, the 20-year milestone carries deep meaning. “This anniversary means everything to me. I’m honestly proud every single day,” commented one employee.

That pride is rooted in shared experiences – each year, over the years: the 2006 grand opening, annual holiday parties that welcome employees’ spouses and children, music festivals and boat excursions, and 5-10-15 milestone celebrations marking growth (not just in assets but in people). There’s the comedy of traditional annual white elephant exchanges, and reflective memories of the intense, around-the-clock effort during the pandemic when teams rallied to ensure clients received the support they needed. 

These moments are not incidental; they reinforce the culture.

Modern capabilities, enduring values

Over the past 20 years, commercial banking has changed dramatically and Mick, Kevin and Bryan ensured that Signature Bank evolved alongside it.

From the beginning, the founders understood that strong relationships naturally expand over time. As clients grew, so did the complexity of their financial lives. Business owners were no longer seeking support solely for deposits and loans. They needed guidance around investment strategy, multi-generational wealth transfer, estate planning and fiduciary oversight.

Rather than refer those needs elsewhere, Signature Bank chose to deepen the relationship.

The bank expanded its Wealth Management offerings, strengthening its investment advisory capabilities and building a team focused on aligning financial strategies with clients’ broader personal and business goals. More recently, Signature launched Signature Trust Company, developed in partnership with Midwest Trust, bringing professional fiduciary and estate planning services into the bank’s relationship network.

“Our clients look to us for more than day-to-day banking. We’re here to serve that full financial picture for business and family operations,” said Bryan Duncan. “Expanding service lines was a natural extension of elevating our clients’ experiences.”

These expanded capabilities reflect – and strengthen – the bank’s relationship model.

Modernization has extended beyond advisory services. Digital platforms, real-time payments, enhanced treasury tools and layered fraud protection are now expected in commercial banking, and Signature Bank has invested continuously in modernizing its digital and treasury capabilities to meet those expectations.

Yet technology has never been viewed as a replacement for relationships. It is an enabler.

Integrated systems reduce administrative burden so bankers can spend more time advising, anticipating needs and identifying risk. Modern tools create efficiency, but accessible leadership and direct communication preserve connection.

As Signature Bank evolved – from services to technology – the founders made sure that one principle remained constant: modernization should always enrich the client experience, not diminish it.

Looking ahead: The next 20 years

For Mick, Kevin and Bryan, 20 years is a major milestone – and also a beginning.

“We wrote a business plan in 2005, and we’ve stayed remarkably consistent with it,” said Kevin Bastuga. “When you know who you are and who you serve, you don’t need to chase every trend. You just keep strengthening the relationships.”

The same mindset that led three bankers to leave secure careers and open a bank in 2006 still drives the organization forward. It is grounded in calculated risk, long-term thinking and personal accountability.

By remaining committed to relationship banking, Signature Bank is positioned to consistently grow and excel in its service offerings, even as the industry evolves around it.

“We built this bank on relationships grounded in trust, on capabilities that evolve with purpose, and on leadership that remains accessible,” said Mick O’Rourke. “That was our vision in 2006. It’s still our vision today – and it’s what will guide us for the next 20 years.”

Customer Spotlight: Beyond the numbers – How a multi-generational family business found a true banking partner for growth 

Benz Metal Products has always prioritized relationships and connections over transactions. It’s the foundation of their business.

The Menomonee Falls, Wisconsin, metal fabrication company, now led by third-generation owners Jake, Joe and Jason van der Kooy, has built its reputation on trust and long-term partnerships. Every team member plays a role in building and maintaining customer relationships.

Over the past 50 years, the family-owned business has grown largely through referrals rather than traditional sales efforts. That relationship-first mindset shapes every part of the business, including the partners they choose, who are flexible and willing to adapt and grow with them. That includes Signature Bank.

Image: Brad Kranich, Senior Vice President and Division Head, Signature Bank in Wisconsin (left), with Jake van der Kooy, CEO of Benz Metal Products (middle) and Erik Doucette, Vice President of Signature Bank in Wisconsin.

Seeing more than the numbers

For much of its history, Benz Metal viewed banking primarily as a transactional necessity. The company had changed banks only twice in over 50 years. 

When they ultimately switched to Signature Bank, they were struck by our approach. Rather than leading with spreadsheets and formulas, our team focused on learning the business. We asked about customers, growth plans, operations and leadership. We took time to understand how decisions are made and why.

Benz Metal said it was the first time a bank had looked beyond metrics and invested in the bigger picture. That approach aligned with how they do business.

“Signature Bank was the first bank that saw our whole story, more than just black and white numbers,” said Jake van der Kooy, CEO of Benz Metal. “Signature Bank invested in our family business, trusting how we operate. That’s an incredibly innovative approach.”

That understanding and trust didn’t begin in a boardroom. It started on the sidelines when Jake first met a Signature Bank banker while watching their sons play football.

From community connection to partnership

What began as a personal connection became a business relationship. Over time, conversations shifted from community and family to the business and its direction. There was no sales pitch and no pressure, just straightforward conversations and a clearer understanding of the business.

By the time Benz Metal was ready to explore financing for new equipment and facility expansion, the relationship with Signature was already in place. Discussions felt collaborative, not transactional. And decisions were straightforward, guided by mutual understanding rather than rigid processes.

When trust removes friction

Benz Metal said one of the most meaningful outcomes of the partnership has been the ease of working with Signature Bank. Instead of navigating layers of emails and approvals, conversations are direct. Questions are handled quickly. And the focus stays on the business.

That efficiency matters. It allows the Benz Metal team to focus on running operations, supporting customers and planning for growth rather than getting caught in administrative back-and-forth. It also reflects trust.

Benz Metal has control over its decisions, whether that means investing in equipment, upgrading technology or responding quickly to customer needs. The team knows what’s best for the business, without having to justify every move or navigate unnecessary hurdles.

That trust is especially meaningful for a third-generation, family-owned company. Benz Metal is focused on building for the long term and growing in ways that support the future of the business.

By taking the time to understand how the family operates and how decisions are made, we pride ourselves on being a true partner, not just another lender or service provider. We’re a trusted supporter of the business and the people behind it.

Building what comes next

As Benz Metal continues to grow and evolve, the company remains focused on what has always mattered most: relationships, quality and long-term thinking.

With Signature Bank alongside them, Benz Metal is positioned to continue growing while staying true to how the business has always operated. Our partnership is built on trust, shared values and a clear understanding of what matters most. 

When a bank looks beyond the numbers, it can help a business build what comes next.

Let’s start the conversation

When a bank understands the story behind your business, better opportunities follow. If you’re exploring your next phase of growth, connect with Signature Bank to start a conversation about how relationship banking can support your plans. Contact us to get started.

What does modern banking look like? Personal relationships, powered by innovation.

Businesses manage money differently than they did a decade ago. As operations have evolved, so have expectations. Faster payments, real-time cash visibility and stronger fraud protection are no longer optional; they are essential to staying competitive and secure.

Yet modern banking isn’t defined by technology alone. It’s defined by how technology enables stronger client relationships.

At Signature Bank, we view digital innovation as the foundation that makes personalized commercial banking stronger. When systems integrate seamlessly and data flows in real time, our teams spend less time on manual processes and more time advising clients, identifying risk and uncovering opportunity.

That philosophy guides our continued investments in digital banking and treasury capabilities, ensuring innovation enhances the high-touch service our clients rely on.

So what does modern banking — with a personal touch — really look like? It’s trusted relationships backed by the right tools, real-time insight and experienced guidance that empower business leaders to make confident financial decisions.

Alma Sandoval, a relationship banker at Signature Bank, assists client Brian Collins of Pedersen & Houpt at the 191 N. Wacker Drive branch in the Chicago loop.

Banking built for how businesses actually operate 

Treasury management has shifted from a back-office function to a strategic driver of operational efficiency, forecasting and enterprise risk management.

Businesses today should expect more than transaction processing. They should expect:

  • Seamless integration with ERP and accounting systems
  • Automated payment workflows that reduce manual effort
  • Real-time reporting and cash visibility
  • Strong internal controls and layered fraud protection
  • A treasury team that adds true value through discovery — not just implementation

Our process begins by understanding how a business actually operates. We roll up our sleeves, evaluate workflows, identify inefficiencies and uncover potential risks — then design solutions that fit into a client’s systems. 

That often includes helping businesses transition from paper-based payments to automated environments using ACH, virtual card payments and integrated payables platforms. Automation reduces manual steps, lowers the risk of error and fraud, and frees internal teams to focus on strategic priorities that improve cash flow and long-term performance.

Technology delivered with a personal touch

Delivering advanced tools is only the starting point. What sets us apart is how we implement and support them.

“Upgrading our digital banking platform was about more than adding new features — it was about making life easier and safer for our clients,” said Penny Foust, CTP, senior vice president of Treasury Management at Signature Bank. “Efficiency, security and insights are critical, but they only matter if businesses know how to put them to work. That’s where our team comes in. We don’t just hand over technology; we walk side by side with our clients to make sure these tools help their businesses run stronger every day.”

That hands-on philosophy shapes how we engage with clients. We work closely with controllers, CFOs and business leaders across industries — from manufacturing to professional services — to understand their processes, challenges and growth goals before recommending solutions. In many cases, that means rethinking workflows from the ground up and serving as an extension of a client’s internal team.

“Technology has changed everything about banking, from paper-based processes to real-time data and automation. But what hasn’t changed is that it’s still a people business. Technology only creates value when it’s paired with relationships, trust and a deep understanding of how our clients truly operate,” said Foust.

Innovation with security at the core

As digital capabilities expand, so does the fraud landscape. Real-time payments, APIs and system integrations introduce new efficiencies but also increase the importance of strong controls and informed oversight.  

It’s an unfortunate reality: the majority of businesses experience payment fraud in some form. Companies often have just one business day to identify and report unauthorized transactions before they become unrecoverable. Artificial intelligence has also introduced new threats, including digital impersonation and voice replication schemes.

That’s why we view security and fraud controls as integral to innovation, not add-ons or afterthoughts. Signature Bank’s digital and treasury solutions are designed with security embedded from the start, including:

  • Multi-factor authentication and layered access controls
  • Real-time monitoring and proactive alerts
  • Positive pay and advanced payment verification tools
  • Internal fraud mitigation controls
  • Ongoing education around emerging cybersecurity risks

Technology can flag potential risk, but it’s the people behind it who help prevent problems and keep business moving. Even the most advanced fraud detection tools require experienced oversight. When something appears unusual, our clients don’t navigate automated responses alone. They hear directly from someone who understands their business and can step in quickly to assess and respond.

Personalized banking, powered by agility.

While many banks offer digital platforms, fewer offer true partnership.

At Signature Bank, our technology exists to support banker-client relationships. Our treasury, operations, IT and lending teams collaborate closely to ensure digital tools, fraud protections and financing strategies align with each client’s broader goals.

Because we operate with a team-based approach, clients benefit from continuity and direct access to decision-makers. In an industry where banker turnover can disrupt service, our structure prioritizes long-term relationships and shared institutional knowledge.

That alignment also allows us to move quickly. Without unnecessary layers of bureaucracy, we can refine workflows, customize reporting and deploy enhancements efficiently. Clients don’t navigate red tape — they work directly with professionals who understand their business and can act decisively.

Andrea Brockland, Assistant Vice President, Assistant Retail Manager of Retail Banking at Signature Bank, greets client John Wrenn of Lakefront Hospitality Group.

Twenty years of evolving – and listening

As we celebrate 20 years of serving our clients, we recognize how dramatically commercial banking has changed. Processes that once relied on paper and manual approvals now operate in real time, connected through secure digital ecosystems.

But one principle has remained constant: strong banking relationships are built on trust, insight and accessibility.

“We aren’t just deploying technology,” Foust said. “We’re building financial ecosystems that are dynamic, secure and deeply relationship-driven.  That combination — innovation and high-touch service — is what modern banking should look like because it’s in the best interest of our customers.”

Let’s start the conversation

If you’re evaluating whether your current banking relationship delivers the integration, automation and fraud protection your business needs — along with the personalized guidance you deserve — we invite you to start the conversation.

Let’s discuss how modern treasury and digital solutions, backed by a relationship-driven team, can support your next chapter of growth. Contact us to get started.

Signature Bank recognizes employees selected for Future Leaders Alliance program

Illinois Bankers Association program supports leadership development through education, service and industry connection

ROSEMONT, IL [February 26, 2026] – Signature Bank, one of the fastest growing, independently-owned commercial banks in the Midwest, today announced it has selected two accomplished employees to participate in the 2026–2027 Future Leaders Alliance (FLA) program offered through the Illinois Bankers Association. The 14-month program is designed to support the growth of emerging banking professionals through a structured combination of education, community involvement and peer networking. The bank also recognizes two employees from the 2025–2026 FLA class who will graduate from the program in March 2026.

Connor Donohoe, Commercial Banking Representative, and Ellie Morrissey, Commercial Loan Officer, were selected for their dedication to client relationships, team collaboration and continued engagement within the Chicago business community. In their roles, they work closely with clients and internal teams to support day-to-day banking needs and long-term relationship growth.

“At Signature Bank, we look for people who take ownership, stay curious and elevate the people around them,” said Michael Kowall, Vice President, Credit Administration at Signature Bank. “Connor and Ellie have built strong momentum in their roles and they’ve earned the chance to sharpen their leadership skills through the Future Leaders Alliance. We’re proud to support their continued growth and the impact they’ll bring back to our clients and our teams.”

Joseph Bicek and Matthew Loffredo, Commercial Loan Officers, are completing the 2025–2026 Future Leaders Alliance program this March. During their participation, they advanced financial literacy outreach by speaking at several Chicago-area schools and introduced new ideas to the Bank, particularly in the areas of artificial intelligence and cross-team collaboration.

Participants in the Future Leaders Alliance complete a comprehensive program that includes attending educational sessions, developing an advancement strategy project and participating in local community service focused on financial literacy. Program sessions cover a range of topics such as leadership and influence, team building, coaching, service leadership, collaboration skills, financial marketing, personal branding, the legislative process, presentation skills, accounting for bankers, asset liability management, regulatory hot topics, cybersecurity and more.

About Signature Bank 

Signature Bank is celebrating 20 years as an award-winning, relationship-based commercial bank wholly owned by Signature Bancorporation, Inc., a privately funded, locally owned bank holding company founded in 2006. Headquartered in Rosemont, IL, Signature Bank provides accessible, strategic and highly individualized commercial banking services to closely held companies, as well as full-service retail banking capabilities. Technology-driven and well-capitalized, Signature Bank is currently the fastest growing, independently owned business bank in the Chicago-Wisconsin markets and is one of American Banker’s Best Banks to Work For. Visit Signature Bank online at http://www.signaturebank.bank.

About the Illinois Bankers Association

The Illinois Bankers Association is a full-service trade association dedicated to creating a positive business climate that benefits the entire banking industry and the communities they serve. Founded in 1891, the IBA brings together state and national banks and savings banks of all sizes in Illinois. Collectively, the Illinois banking industry employs more than 105,000 people in over 4,300 offices across the state.

Signature Bank launches Signature Trust Company in partnership with Midwest Trust

New division offers clients trust administration, estate planning support and fiduciary management

Chicago, IL & Overland Park, KS – Signature Bank announced today the launch of Signature Trust Company, a new division that expands the bank’s ability to meet the long-term financial and estate planning needs of its clients.

In collaboration with Midwest Trust, an independent, state-chartered trust company with more than $18 billion in assets under administration, Signature Trust Company is designed to provide access to professional fiduciary expertise and oversight helping individuals, families and business owners with long-term planning, while preserving the relationship-driven service they expect from Signature Bank.

“Our clients look to us for more than day-to-day banking,” said Bryan Duncan, Executive Vice President, Signature Bank. “Many are business owners and families preparing for the future: planning how to transfer wealth, pursue charitable goals or support continuity planning for the next generation. Signature Trust Company allows us to serve that full financial picture. We can now stand beside our clients not only as their banker and advisor, but as a partner supporting their legacy and long-term planning needs.”

Clients will benefit from access to dedicated fiduciary officers and estate professionals from Midwest Trust while working with their Signature Trust Company and Signature Bank relationship teams.

Trust and fiduciary services now available

Signature Trust Company offers a broad range of personal and corporate trust services, including:

  • Personal trust administration: Ongoing management of revocable and irrevocable trusts in accordance with governing documents and clients’ estate and wealth transfer goals
  • Estate Settlement & Executor Services: Efficient and professional administration of estates following the passing of a loved one
  • Retirement & IRA Trusts: Oversight and planning designed to support tax-efficient distribution and beneficiary protection
  • Special Needs Trusts: Specialized administration intended to help safeguard benefits and supports long-term care for individuals with disabilities
  • Charitable & Foundation Trusts: Support for families and organizations seeking to create a lasting philanthropic legacy
  • Guardianships & Conservatorships: Fiduciary management for individuals requiring ongoing financial oversight
  • Investment Management Accounts: Professional portfolio management within a fiduciary framework, aligned with long-term objectives

“At Midwest Trust, our focus has always been on delivering trusted fiduciary care with personal attention,” said David Yost, President. “Partnering with Signature Bank allows us to extend that care through a bank that shares our values of integrity, relationship service and community focus. Together, we provide clients with professional expertise and personal connection that define exceptional trust administration.”

Signature Trust Company represents the next step in Signature Bank’s mission to help clients manage their financial lives comprehensively, from business growth and banking to investments, estate planning and legacy preservation.

For more information about Signature Trust Company, visit https://www.signaturebank.bank/signaturetrustco/ 

To learn more about Signature Trust Company services, reach out to: 

About Signature Bank

Signature Bank is a Chicago-based business bank serving privately held companies, their owners and their families with customized banking, treasury and wealth services. Founded on the belief that relationships and responsiveness drive success, Signature Bank delivers a personalized banking experience with the depth and sophistication of a large institution.

About Midwest Trust

Founded in 1993, Midwest Trust is an independent, state-chartered trust company headquartered in Overland Park, Kansas. With more than $18 billion in assets under administration, the firm provides comprehensive fiduciary and investment services, including trust and estate administration, corporate trustee, charitable trust and retirement planning services through offices across the U.S.


Trust and fiduciary services are non-deposit products: NOT FDIC INSURED • NOT GUARANTEED BY THE BANK • MAY LOSE VALUE. Trust services are offered by Midwest Trust Company d/b/a Signature Trust Company, a Kansas non-depository trust company regulated by the State Banking Commissioner of Kansas. Signature Trust Company does not provide tax or legal advice. Clients should consult their own legal and tax advisors regarding their individual circumstances.

Strengthening ACH fraud detection: What businesses need to know about Nacha’s 2026 rule changes

ACH (Automated Clearing House) payments are a vital part of how businesses pay employees, vendors and partners. As usage has grown, so have fraud attempts targeting ACH transactions – especially scams like business email compromise (BEC), vendor impersonation and payroll redirection.

To address these risks, Nacha announced new Risk Management Rules effective March 20th, 2026. These changes are designed to reduce ACH fraud, improve visibility into payment activity and strengthen the industry’s ability to recover funds when fraud occurs.

Below is an overview of what’s changing and what your business can do to prepare.

Why Nacha is updating the rules

The new rules reflect Nacha’s broader effort to:

  • Combat evolving fraud schemes – especially scams where fraudsters trick businesses or employees into sending legitimate ACH payments under false information.
  • Improve transparency across the ACH network – so that financial institutions can easily identify, flag and respond to suspicious activity.
  • Enhance fund recovery efforts – by making it easier to trace and react quickly when fraudulent transactions occur.

In short, these changes are about making the ACH network safer and more resilient for everyone who sends or receives payments.

Key changes businesses should understand

1. New fraud monitoring requirements
Nacha is requiring ACH participants to implement risk-based monitoring to better detect and prevent fraudulent ACH activity.

For businesses, this means your financial institution and service providers will be expected to:

  • Monitor payment patterns and behaviors for unusual or high-risk activity
  • Use tools and controls that help identify potential fraud
  • Respond quickly when suspicious transactions appear

While much of the technical monitoring occurs at the bank or processor level, businesses play an important role by reviewing their own ACH activity and using available fraud-prevention tools.

2. Who’s affected and when
The new requirements will be rolled out in two phases:

  • Phase 1 – March 20, 2026
    • Applies to high-volume Originators, ODFIs (Originating Depository Financial Institutions) and RDFIs (Receiving Depository Financial Institutions).
  • Phase 2 – June 19, 2026
    • Extends to all remaining participants in the ACH network.

If your business originates a significant volume of ACH payments, you may be impacted sooner, particularly through your bank’s enhanced monitoring and risk controls.

3. New definition of “False Pretenses”
Nacha is introducing a clearer definition of “False Pretenses” to directly address fraud that occurs when payments are initiated based on deceptive information rather than unauthorized account access.

This includes scams such as:

  • Vendor impersonation – A fraudster pretends to be a known supplier and asks you to change bank details.
  • Business email compromise (BEC) – Criminals gain access to or spoof a company email account and send convincing payment instructions.
  • Payroll redirection schemes – An attacker poses as an employee and requests changes to direct deposit information.

By defining “False Pretenses,” Nacha is recognizing that not all fraud involves a “hacked” account – often, the payment itself is “authorized” but based on false information. The new rules aim to support better prevention and stronger pathways for dispute and recovery.

4. Standardized entry descriptions: PAYROLL and PURCHASE
To improve clarity and make it easier to monitor transactions, Nacha will require standardized descriptions for certain ACH entries:

  • PAYROLL – Used for payroll-related payments, such as employee direct deposits.
  • PURCHASE – Used for purchase-related payments, such as vendor or supplier payments.

These standard entry descriptions help:

  • Enhance transparency into the purpose of each payment
  • Improve monitoring and analytics for fraud detection
  • Support faster identification of unusual or out-of-pattern transactions

For businesses, this may mean working with your bank or payroll/ERP provider to ensure the correct use of these descriptions in your ACH files.

What your business can do now

1. Review your current ACH processes

  • Evaluate how ACH payments are originated, approved and reconciled.
  • Identify any gaps where a fraudulent payment request could slip through—for example, a single person who can both set up and approve new vendors.

2. Strengthen internal controls

  • Require dual approval for new vendors, changes to vendor bank details and high-dollar payments.
  • Implement callback or out-of-band verification for changes to payment instructions.
  • Ensure payroll, AP and finance teams are trained to recognize red flags like urgent or secretive requests.

3. Coordinate across teams
Compliance, finance, operations and IT should work together to:

  • Align internal procedures with the upcoming Nacha standards
  • Document and regularly test fraud-prevention controls
  • Confirm that vendor management and payroll processes include verification steps for bank account changes

4. Engage early with your bank and providers

  • Discuss how your bank, ERP, payroll provider or AP automation platform will support the new Nacha rules.
  • Confirm that your systems will be ready for any file-format or description changes (such as PAYROLL and PURCHASE).
  • Ask about available monitoring tools, alerts and reporting to help you detect unusual ACH activity.

How Signature Bank can help
At Signature Bank, protecting your business from payments fraud is a core priority. Our solutions are built to help you meet evolving Nacha requirements while keeping your operations efficient and secure.

Key tools and capabilities include:

  • Positive Pay – Adds a critical layer of protection to help detect unauthorized or altered checks and or ACH debits before funds are released.
  • ACH monitoring & controls – Supports risk-based review of ACH activity, including filters, blocks and alerts tailored to your business.
  • Finrails® Technology – Integrates AP automation with bank-backed controls, giving you greater visibility, audit trails and security around your payments.

Whether you are already originating ACH transactions or considering additional automation, our team can work with you to:

  • Review your current ACH setup and controls
  • Help you understand how Nacha’s 2026 changes apply to your organization
  • Recommend practical steps to reduce fraud risk and improve compliance

If you would like assistance evaluating your ACH processes or fraud-prevention tools, please contact your Signature Bank Relationship Manager or email us at tm@signaturebank.bank.

For additional guidance and answers to commonly asked questions, please click here. Staying ahead of Nacha rules changes now can help your business operate with greater confidence, stronger controls and a more resilient payments environment in the years ahead.

Is your business prepared for the fraud you don’t see coming?

Nearly 8 in 10 organizations were targeted by payment fraud last year – and most didn’t recover their losses.

For many business owners, payment fraud still feels like something that happens to someone else. Until it happens to you.

The truth is, fraud isn’t just growing – it’s getting smarter. Sophisticated tactics like altered checks, fake vendor ACH debits and business email compromise are costing businesses time, money, process disruption and potential reputational damage. And while larger companies often have robust fraud teams, smaller and mid-sized businesses are increasingly being targeted because criminals know they may lack strong controls.

At Signature Bank, we believe every business deserves the tools to defend itself – and that starts with Positive Pay Fraud Protection.

What is Positive Pay?
Positive Pay is a low-cost, automated fraud detection service that screens incoming payments – both checks and ACH – against a list of what your company has authorized. If a payment doesn’t match the details you’ve provided (think: wrong amount, wrong vendor, wrong check number), you get an alert and decide whether to approve or reject it.

Think of it as your early warning system – one that works around the clock and doesn’t let fraud slip through unnoticed.

So why aren’t more businesses using it?
It’s a question we hear often, even from our own clients. Many businesses assume their current accounting software or manual review process is “good enough.” Some have never experienced fraud and don’t see the urgency. Others are simply unsure of the setup process or assume it will be time-consuming and cost prohibited.

Here’s the reality: Only 22% of organizations that were victims of payment fraud in 2024 were able to recover 75% or more of their losses. That means for most, once the money’s gone – it’s gone.

Signature Bank makes it easy
We’ve made it our mission to take the friction frustration out of fraud protection. Signature Bank’s Treasury Management team works directly with clients to implement Positive Pay quickly and painlessly. We help you define the right rules, configure alerts, and ensure your files are being submitted securely and accurately.

What sets us apart is our hands-on approach.
You’re not expected to handle fraud detection alone. Our bankers monitor suspicious activity with you – and when something doesn’t look right, you’re not just getting an automated email. You’re getting a partner.

Whether you prefer to submit check files online or transmit them securely via SFTP, we’ve got the flexibility to meet your workflow.

Three ways Positive Pay protects you

  • ACH Positive Pay
    Create rules for vendors, transaction types and dollar limits. We flag or block anything outside your parameters and alert you when action is needed.
  • Check Positive Pay
    Prevent altered, forged, or duplicate checks by matching payee, amount, and check number against your issued file.
  • Reverse Positive Pay
    Want more control? We’ll send you a list of cleared checks for review – so you can approve or reject based on your own thresholds.

Don’t wait for fraud to happen
Positive Pay isn’t just a defense mechanism. It’s peace of mind. It’s control. It’s knowing that you have someone in your corner when the stakes are high.

If your business isn’t using Positive Pay yet, now is the time to act. Fraud is no longer a someday problem – it’s here. And it’s growing.

Contact Penny Foust
pfoust@signaturebank.bank
773-499-7157

Let’s protect what you’ve built.

Don’t let holiday scams steal your cheer: How to stay safe this season

The holiday season is filled with celebrations and time to unwind with family and friends. But it also offers more ways to shop, give and travel, creating opportunities for scammers to steal personal and financial information. Fraud isn’t just growing — it’s getting smarter.

In 2024, the Federal Trade Commission (FTC) reported record-breaking losses — $12.5 billion — with imposter scams among the costliest fraud types. As criminals use increasingly advanced tools, it’s more important than ever to stay vigilant. The following tips can help you protect yourself, your devices and your accounts throughout the busy season.

Common holiday scams to watch this season

Phishing, smishing and imposter messages
Scammers send emails (phishing) or texts (smishing) that appear to be shipping alerts, purchase confirmations or bank notifications. Many now use artificial intelligence (AI) to mimic real brands, making links and language look more convincing.

Tips to stay safe: Never click any links in messages you did not expect to receive. Go directly to the company’s website instead.

Fake online stores and social media seller scams
Fraudsters create storefronts with professional photos and steep discounts. But they have no intention of delivering products. Others pose as sellers on social platforms and request payment outside secure channels.

Tips to stay safe: Carefully check website URLs, review the return policy and research the company before entering payment information.

Package-delivery scams
Fake USPS, UPS and FedEx notifications are especially common during the holidays. These messages often include urgent language and tracking links. If you receive a package you didn’t order, it may also indicate that someone is testing stolen personal information.

Tips to stay safe: Avoid clicking links in package-delivery emails. Visit the carrier’s official site and enter your tracking information manually. If you receive a package you didn’t order, check your accounts for unfamiliar charges and update passwords on sites where you shop.

Gift card scams
Scammers pressure consumers to pay with gift cards because the funds are hard to trace and difficult to recover. Criminals also sometimes tamper with gift card packaging, recording the card and PIN information before the card is purchased.

Tips to stay safe: Inspect packaging closely and keep receipts until the card is used. Be cautious of emails, phone calls or texts demanding payment via gift cards. 

Charity fraud
The holidays bring an increase in both charitable giving and fraudulent fundraising requests. Scammers often create fake websites or impersonate real organizations to solicit donations.

Tips to stay safe: Confirm the charity’s name, website and registration before donating. Avoid urgent requests or pressure to give.

Travel scams and cybersecurity risks
Holiday travel often leads to fraudulent rental listings, fake confirmation emails and malicious Wi-Fi hotspots, which can put both your plans and your personal information at risk.

Tips to stay safe: Be cautious about deals advertised through pop-ups or on unfamiliar travel sites. When you’re on the go, keep devices secure, avoid public charging stations and turn off auto-connect settings to prevent criminals from accessing your device.

How to protect yourself this holiday season

Update and secure your devices
Keeping your operating system, apps and antivirus software up to date is one of the easiest ways to protect your information. Updates fix security flaws and help block malware. Consider turning on automatic updates. Lock your device when not in use and set a strong passcode.

Use strong authentication
Usernames and passwords alone aren’t enough to secure your accounts, such as email, banking and shopping apps. Enable multifactor authentication to add an extra layer of protection and reduce the risk of account takeover.

Shop and browse safely
Avoid making purchases or entering passwords on public Wi-Fi. Use trusted websites and type in URLs directly when possible. Stick with secure payment methods such as credit cards, which offer stronger fraud protections and don’t draw directly from your bank account. Monitor your accounts regularly and enable transaction alerts so you’re notified of unusual activity.

Avoid risky charging and connections
Never plug your phone into public USB charging stations at airports or hotels. Criminals can install malware through those ports. Use your own charging adapter connected to a wall outlet, and turn off auto-connect for Wi-Fi, Bluetooth and near-field communication to prevent unwanted connections.

Declutter your digital life
Delete apps you no longer use and keep the ones you do use up to date. Review permissions for location, camera and microphone to ensure each app has only the access it needs. Purge old files you no longer need and review privacy settings on accounts you use to shop or socialize.

Secure your home network
Use strong encryption and update your router’s firmware to protect devices connected to your home Wi-Fi. A secure home network helps block cyberattacks and protect sensitive information.

How Signature Bank helps safeguard your accounts

Signature Bank uses layered security, account monitoring and fraud-prevention tools to help protect your financial information. If you notice unusual activity or receive a suspicious message that appears to come from us, please contact us immediately at 773-467-5600. Quick action can help prevent losses and keep your accounts secure.

What to do if you think you’ve been targeted

If you believe you’ve been a victim or interacted with a fraudster, follow these steps:

  • Stop communicating immediately
  • Change passwords
  • Enable multifactor authentication
  • Run an antivirus scan
  • Report the incident to the FTC at ReportFraud.ftc.gov
  • Call us immediately at 773-467-5600 so we can help monitor and protect your accounts

A little preparation can make a big difference. By staying alert, updating your devices and using safe online practices, you can protect your information and enjoy a more secure holiday season.

Business owners face additional fraud and cybersecurity risks during the holiday season.

Holiday cyber risks that target businesses

The end of the year brings increased invoice processing, payment activity and charitable giving, which can attract scammers seeking access to business funds or systems. Nearly 8 in 10 organizations were targeted by payment fraud last year, and only 22% of those affected recovered most of their losses. Below are some of the most common risks companies face during the holidays, along with steps to help reduce them.

Business email compromise
Fraudsters impersonate executives or vendors and request urgent wire transfers or changes to payment instructions.

Vendor and invoice scams
Criminals send fake invoices or claim a vendor’s bank account has changed. Always verify changes through a known phone number.

Seasonal hiring and payroll fraud
Fake applicants submit attachments that contain malware or request redirection of paychecks.

How to strengthen your defenses

  • Train employees on phishing scams and secure internet use
  • Use role-based access controls to restrict access to sensitive data
  • Turn on multifactor authentication across systems
  • Require dual control for outbound payments, requiring two authorized users to approve transactions before funds are sent
  • Maintain secure Wi-Fi networks
  • Implement automated backups and data recovery plans

American Banker names Signature Bank one of the 2025 Best Banks to Work For

Midwest commercial bank earns recognition for the ninth consecutive year

Chicago, IL — November 13, 2025 — Signature Bank, one of the fastest growing, independently-owned commercial banks in the Midwest, has been named one of the 2025 Best Banks to Work For by American Banker, marking the ninth consecutive year the Chicago-based institution has earned this prestigious honor. The annual ranking recognizes banks that excel at cultivating exceptional workplace cultures that attract, develop, and retain top talent.

American Banker partners with Best Companies Group to identify the nation’s top employers in the banking industry through a rigorous assessment of workplace practices and an anonymous employee survey. This year, 90 banks earned a spot on the list.

“At Signature Bank, our culture is one of our greatest competitive advantages,” said Mick O’Rourke, President and CEO of Signature Bank. “To be recognized for the ninth year in a row is a testament to the commitment and collaboration of Signature Bank’s teams to build strong, purposeful relationships with our customers, communities, and among each other.”

According to the employee engagement survey conducted as part of the Best Banks to Work For program, Signature Bank continues to demonstrate extraordinary cultural strength in key areas such as valued and trusted relationships with peers, supervisors, and leadership, a supportive work environment, and commitment to employee well-being. 

“The banks recognized as Best Banks to Work For are institutions employees want to join and stay,” said Chana Schoenberger, editor-in-chief of American Banker. “They understand how to give workers reasons to find purpose in their jobs.”

Best Companies Group manages the Best Banks to Work For initiative that involves a comprehensive two-step employer and employee survey and analyzing data to determine the final rankings.

About Signature Bank

Signature Bank is celebrating 20 years as an award-winning, relationship-based commercial bank wholly owned by Signature Bancorporation, Inc., a privately funded, locally owned bank holding company founded in 2006. Headquartered in Rosemont, IL, Signature Bank provides accessible, strategic, and highly individualized commercial banking services to closely held companies, as well as full-service retail banking capabilities. Technology-driven and well-capitalized, Signature Bank is currently the fastest growing, independently owned business bank in the Chicago-Wisconsin markets and is one of American Banker’s Best Banks to Work For. Visit Signature Bank online at http://www.signaturebank.bank.

About American Banker

American Banker empowers financial professionals with analysis and insight into the trends shaping the banking industry. Through its journalism, events, and research, American Banker connects a community of over 850,000 industry leaders every day.

About Best Companies Group

Since 2004, Best Companies Group has specialized in identifying and recognizing outstanding employers. As an independent research firm, it ranks organizations using rigorous methodologies that generate actionable data to help companies enhance employee engagement, recruitment, and retention.